We hope you love your new Tjauri Jewelry!

However, if you're not completely happy with your purchase — or simply changed your mind — we're more than happy to offer you an exchange or refund.

At Tjauri Jewelry, our top priority is to ensure that you’re fully satisfied with your purchase and shopping experience.

---

Returns

Can I return my item(s)?
Yes! We offer 30-day returns for all customers. The return window begins from the date your order is delivered or picked up.

Please note:

• A return shipping fee will be deducted from your refund.

• Original shipping fees are non-refundable.

To be eligible for a return:

• Items must be in their original condition, unworn and undamaged.

• Earrings must be in their original, unopened packaging.

Non-returnable items:

• Worn earrings

• Gift cards

👉 To initiate a return, please click TJAURI

---

Exchanges

Can I exchange my item?
Absolutely! We offer 30-day exchanges on all eligible items.

To qualify for an exchange, items must meet the same criteria listed above for returns. Be sure to have your order confirmation email or order number on hand.

👉 To start an exchange, please click TJAURI

---

Tjauri Jewelry Guarantee

All of our jewelry comes with a 1-year warranty from the date of purchase. If your item is damaged due to a material or workmanship issue, we’ll replace it — no problem!

Please note:
Our warranty does not cover:

• Lost items

• Normal wear and tear (e.g. scratches)

• Improper use or storage

• Any modifications made after purchase

👉 To make a warranty claim, please [click here].

---

Refunds

Once your return is processed and approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your bank or credit card provider to process the refund.